CUSTOMER SERVICE

CONTACT & SUPPORT

Welcome to Joyful! We are here to serve you with any assistance you may need. Feel free to reach out to us for any queries, feedback, or support. We value your satisfaction and look forward to helping you.

CALL US

601-208-0877

MON-FRI: 8am to 9pm

CHAT WITH US

Connect with our friendly representatives and advisors who are available to assist you every day, from Monday to Friday 8am to 9pm. Saturday, between 8am to 6pm. We believe in providing prompt and reliable support to our valued customers.

WE'RE ALWAYS HERE TO HELP, JUST FILL OUT THE FORM BELOW

Still Need Help?

FREQUENTLY ASKED QUESTIONS

Does Joyful Clothing support any charities?

Yes! A portion of every purchase goes toward supporting women's shelters and faith-based community programs. You can also choose to help us extend joy and dignity to women in need.
Do you offer discounts and promotions?

Absolutely! Join our email list or follow us on social media for exclusive discounts, early access to collection, and uplifting style inspiration.
Do you offer discounts or promotions?

Yes! We work with ethical manufacturers who align with our mission of integrity, modesty, and sustainability.
Are your clothes ethically made?

Yes! We are committed to sourcing and partnering with ethical manufacturers who align with our values of modesty, integrity, and sustainability.
What is your return policy?

We accept returns within 14 days of delivery for items that are unworn, unwashed, and in original condition. Final sale items cannot be returned or exchanged. Please visit our returns page for full details.
How can I contact customer support?

You can reach us via our Contact Us page or email us directly at dress@thejoyfulclothing.com. We respond within 1-2 business days.
Where do you ship to?

We currently ship within the U.S. and are working to expand internationally soon!
How long does shipping take?

Orders typically ship within 1-3 business days and arrive within 3-7 days, depending on your location.
Do you restock sold-out items?

Yes, we restock our most loved items based on customer demand. Join our newsletter for restock alerts and new arrivals.
What size do you carry?

Our sizes currently range from XS to XL
How do I know what size to order?

We provide a detailed size guide on each product page to help you find the perfect fit. If you're between sizes or need extra help, feel free to contact us.
What kind of clothing do you offer?

We offer a curated collection of modest dresses, skirts, tops, and accessories designed to uplift and empower women and men through faith-centered fashion.
Where are you located?

We are an online-only store, serving customers across the U.S. from our fulfillment center.
What is Joyful Clothing?

Joyful Clothing is an online women's fashion store dedicated to offering modest, uplifting, and stylish outfits that reflect grace and confidence.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

Joyful Clothing